Shipping & Returns
SHIPPING POLICY
- The fastest order processing time
- Form of payment - cash and bank transfer
- The terms of the order, as well as the format of sending / delivery are agreed with the buyer
- Delivery by our transport.
- DHL shipping companies.
Contact us in a way convenient for you and our managers will select the most detailed conditions for cooperation for you.
Return & Exchange Policy
Candlefinn insists you're a very Happy Customer. We want you to be completely satisfied with your online purchase here. Before shipping out, we'll check every detail of the product for you, make sure that the related accessories are included. Our QC department inspects products you ordered are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.
But in some cases, a customer may want to return an item. Before returning items to us, please read and follow our sincere instructions below. We'll appreciate your carefully reading on our return policy and making sure that all criteria are met before mailing any items back to us.